| Sl. No. | Date | Customer | Brand | Fitter | Request Type | Details | Comment | Status / Remark |
|---|---|---|---|---|---|---|---|---|
| 1 | 01 Feb 2026 | Ms Nathalie arora Bli2401102-mar | Blindtex DMCC | Maria Castro | Innov8 Production Error |
NO ACTION - Situation reviewed with Nicole and Maria, with the offer of swapping the lining at no extra charge. New Submission Created.
Add Comment
|
Innov8 Charge | |
| 2 | 31 Jan 2026 | Valery EICH DB54460-IK | Dubai Blinds | Idris Khan | Repair Within Warranty |
Curtain Blind fabric faulty with holes in the blackout lining. QC images difficult to assess this and so agreed it would have to go under WR, but with only that panel being changed.
Add Comment
|
Innov8 Charge | |
| 3 | 31 Jan 2026 | Andrew Saures DB54452-IK | Dubai Blinds | Idris Khan | Alteration Customer Has Been Charged |
|
Approved | |
| 4 | 30 Jan 2026 | Jenkins DB256396-rc | Dubai Blinds | Richard Cao | Repair Within Warranty |
Roller Blind fabric faulty with holes in the blackout lining. QC images difficult to assess this and so agreed it would have to go under WR.
Add Comment
|
Innov8 Charge | |
| 5 | 30 Jan 2026 | Nasser DB256528-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 6 | 28 Jan 2026 | AB730809-ka-b chris | Abu Dhabi Blinds | Karun Varma | Repair Within Warranty |
Agreed this will have to be a deduction from Commission as needs to be paid for and sadly the customer was not charged for potential damage caused by Him. However images suggest ill-fitting caused it.
Add Comment
|
Repairing Charge Deduction | |
| 7 | 28 Jan 2026 | Melissa Debbs ES230658-rc | Emirates Shutters | Richard Cao | Repair Within Warranty |
The cords on a Honeycomb has snapped and is noted as a regular issue. Forwarded to Nicole to look into this further. Agreed its under WR.
Add Comment
|
Innov8 Charge | |
| 8 | 28 Jan 2026 | Tunc Everest DUB200166-ric | Dubai Blinds | Richard Cao | Repair Within Warranty |
This is not a WR and should be charged to the customer. Noted that scrap material was used and so potentially no charge from Innov8. However if so, this will become a deduction from commission.
Add Comment
|
Repairing Charge Deduction | |
| 9 | 28 Jan 2026 | Gaith El Maharshi 200314-rc-2 | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 10 | 27 Jan 2026 | Haus and haus old ref BX171280-re/ New ref= bx251259-ml | Blindtex DMCC | Maria Castro | Alteration Customer Has Been Charged |
|
Approved | |
| 11 | 27 Jan 2026 | Amer DB8874-fc | Dubai Blinds | Neil Peters Apares | Repair Within Warranty |
Discussed with Florence and she assures me that the solution Neil has provided to reduce light bleed along the cassette will be solved using scrap / cut pieces of matching fabric in the factory. No charge.
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|
Approved | |
| 12 | 26 Jan 2026 | Aaliyah Bx191343-aj | Blindtex DMCC | Bernard | Repair Within Warranty |
Confirmed as WR. Motor is working it just needed a review of the charging indicator.
Add Comment
|
Innov8 Charge | |
| 13 | 26 Jan 2026 | Ref Lyn daoud 250808 / new ref bx251263-ml | Blindtex DMCC | Maria Castro | Alteration Customer Has Been Charged |
|
Approved | |
| 14 | 25 Jan 2026 | DB9091-mo Madina Mergenova | Dubai Blinds | Myreen Ordillano | Alteration Customer Has Been Charged |
|
Approved | |
| 15 | 25 Jan 2026 | Mrs. Sarena Paradice DB54450-ik | Dubai Blinds | Idris Khan | Repair Within Warranty |
Fitting carried out in December with no CS Clips. Customer called later and requested them.
Add Comment
|
Innov8 Charge | |
| 16 | 25 Jan 2026 | Giancarlo DB54091-ik | Dubai Blinds | Idris Khan | Repair Within Warranty |
Apparently chain stoppers were never fitted on the order last year and hen new ones were fitted, Idris noticed and requested un WR.
Add Comment
|
Innov8 Charge | |
| 17 | 24 Jan 2026 | Ana Singh DB255799-rc | Dubai Blinds | Richard Cao | Repair Within Warranty |
Confirmed Temporary Curtains are provided under WR and also confirmed this is a WR due to cord / tilt failings.
Add Comment
|
Innov8 Charge | |
| 18 | 23 Jan 2026 | Ms Noora | Blindtex DMCC | Bernard | Alteration Customer Has Been Charged |
|
Approved | |
| 19 | 22 Jan 2026 | Kim gibson | Rimini Blinds | Neil Peters Apares | Alteration Customer Has Been Charged |
|
Approved | |
| 20 | 21 Jan 2026 | Philippe germain DB54348-IK | Dubai Blinds | Idris Khan | Repair Within Warranty |
|
Repairing Charge Deduction | |
| 21 | 21 Jan 2026 | DB256625-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 22 | 20 Jan 2026 | Saheed Shafoor DB54442-ik | Dubai Blinds | Idris Khan | Repair Within Warranty |
|
Innov8 Charge | |
| 23 | 20 Jan 2026 | BX191072-aj-i Mr.Justine | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 24 | 20 Jan 2026 | Cafe Al Ain Curtains. AB730776-Ka | Abu Dhabi Blinds | Manoj | Alteration Customer Has Been Charged |
|
Approved | |
| 25 | 20 Jan 2026 | BX190553-aj/ Mr . Carter | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 26 | 20 Jan 2026 | Mr Justin-BX191072-aj | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 27 | 19 Jan 2026 | DB7142-mo Caitlyn Princen | Dubai Blinds | Myreen Ordillano | Alteration Customer Has Been Charged |
|
Approved | |
| 28 | 19 Jan 2026 | Maturi DB256606-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 29 | 17 Jan 2026 | Grigoryev DB256615-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 30 | 17 Jan 2026 | Li juan | Blindtex DMCC | Bernard | Alteration Customer Has Been Charged |
|
Approved | |
| 31 | 17 Jan 2026 | DB8446-mo Eugenia Rabaya | Dubai Blinds | Myreen Ordillano | Alteration Customer Has Been Charged |
|
Approved | |
| 32 | 17 Jan 2026 | Ms li-juan | Blindtex DMCC | Bernard | Alteration Customer Has Been Charged |
|
Approved | |
| 33 | 16 Jan 2026 | Mr.John Caruso. AB730976-ka | Abu Dhabi Blinds | Manoj | Rep Mis Measure |
Customer claims he wanted the curtains dragging on the floor by 3-4cm, but Manoj couldnt remember. No Mis-Measure, just mis-communication.
Add Comment
|
Repairing Charge Deduction | |
| 34 | 15 Jan 2026 | Gabriella Querol DB54464-ik | Dubai Blinds | Idris Khan | Alteration Customer Has Been Charged |
|
Approved | |
| 35 | 14 Jan 2026 | DB256597-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 36 | 14 Jan 2026 | AB125289-Ka | Abu Dhabi Blinds | Manoj | Alteration Customer Has Been Charged |
|
Approved | |
| 37 | 12 Jan 2026 | Sheik DB256484-rc | Dubai Blinds | Richard Cao | Repair Within Warranty |
|
Innov8 Charge | |
| 38 | 12 Jan 2026 | Briglovics DB256581-rc | Dubai Blinds | Richard Cao | Rep Mis Measure |
Correct Measurements submitted, but incorrect sized product received due to the original item being from 2019. (Smaller Tube). Discussed and agreed as poor survey.
Add Comment
|
Repairing Charge Deduction | |
| 39 | 10 Jan 2026 | Monica | Blindtex DMCC | Bernard | Alteration Customer Has Been Charged |
|
Approved | |
| 40 | 08 Jan 2026 | Merchant DB253910-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 41 | 08 Jan 2026 | Kim gibson | Rimini Blinds | Neil Peters Apares | Alteration Customer Has Been Charged |
|
Approved | |
| 42 | 07 Jan 2026 | AB730865-ka Michael Creed | Abu Dhabi Blinds | Karun Varma | Rep Mis Measure |
Confirmed as genuine mis-measure.
Add Comment
|
No Commission | |
| 43 | 06 Jan 2026 | BX170565-fa-i | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 44 | 06 Jan 2026 | AB730799-ka Northern Offshore | Abu Dhabi Blinds | Karun Varma | Rep Mis Measure |
Customer Charged / Invoiced under new order.
Add Comment
|
Approved | |
| 45 | 05 Jan 2026 | Al Ain Cafe. AB730956-Ka | Abu Dhabi Blinds | Manoj | Alteration Customer Has Been Charged |
Test comments
Add Comment
|
Approved | |
| 46 | 05 Jan 2026 | Dharamsey DB256579-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 47 | 02 Jan 2026 | DB8606-mo Martijn Schutte | Dubai Blinds | Myreen Ordillano | Repair Within Warranty |
|
Innov8 Charge | |
| 48 | 29 Dec 2025 | Mr. Ayad Abu DB254024-rc | Dubai Blinds | Myreen Ordillano | Alteration Customer Has Been Charged |
|
Approved | |
| 49 | 29 Dec 2025 | STECPRA DB54427-IK | Dubai Blinds | Idris Khan | Rep Mis Measure |
|
Approved | |
| 50 | 27 Dec 2025 | Pelin Bx200112 | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 51 | 27 Dec 2025 | Caron DB256566-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 52 | 27 Dec 2025 | BX171851-ml Mr. Shihab Al Jizawi | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 53 | 27 Dec 2025 | Seong DB256569-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 54 | 27 Dec 2025 | Pelin Bx200112 | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 55 | 27 Dec 2025 | O Grady DB256567-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 56 | 27 Dec 2025 | Pelin | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 57 | 26 Dec 2025 | Hindocha DB256563-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 58 | 25 Dec 2025 | Maryam Badri DB54415-ik | Dubai Blinds | Idris Khan | Alteration Customer Has Been Charged |
|
Approved | |
| 59 | 23 Dec 2025 | Jake Matthews Hubbard DB8868-fc | Dubai Blinds | Maria Castro | Repair Within Warranty |
|
Approved | |
| 60 | 22 Dec 2025 | Ahmed Nafee | Dubai Blinds | Idris Khan | Alteration Customer Has Been Charged |
|
Approved | |
| 61 | 22 Dec 2025 | Dyana | Rimini Blinds | Bernard | Alteration Customer Has Been Charged |
|
Approved | |
| 62 | 22 Dec 2025 | DB256541-rc Mutobe | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 63 | 19 Dec 2025 | Jake mathew Hubbard | Dubai Blinds | Maria Castro | Repair Within Warranty |
|
Innov8 Charge | |
| 64 | 18 Dec 2025 | Li juan Bli131293-mar | Blindtex DMCC | Maria Castro | Rep Mis Measure |
|
No Commission | |
| 65 | 18 Dec 2025 | Alexander | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 66 | 18 Dec 2025 | Mercedes DB53679-ik | Dubai Blinds | Idris Khan | Blindata Input Error |
|
No Commission | |
| 67 | 16 Dec 2025 | Fesharaki DB256524-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 68 | 13 Dec 2025 | Dima Hamati DB8993-mo | Dubai Blinds | Myreen Ordillano | Rep Mis Measure |
|
No Commission | |
| 69 | 13 Dec 2025 | Ref Rajeev Anand DB42641-ml | Dubai Blinds | Maria Castro | Repair Within Warranty |
|
Innov8 Charge | |
| 70 | 12 Dec 2025 | Alexander | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 71 | 12 Dec 2025 | Alexander | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 72 | 11 Dec 2025 | Dias DB256500-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 73 | 11 Dec 2025 | Caron DB256510-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 74 | 11 Dec 2025 | Onefit | Dubai Blinds | Richard Cao | Repair Within Warranty |
|
Innov8 Charge | |
| 75 | 11 Dec 2025 | Gupta Ref DB256482-rc | Dubai Blinds | Richard Cao | Repair Within Warranty |
|
Innov8 Charge | |
| 76 | 11 Dec 2025 | Mr Ankush | Rimini Blinds | Bernard | Alteration Customer Has Been Charged |
|
Approved | |
| 77 | 09 Dec 2025 | Bengi Yuceer DB53508-ik | Dubai Blinds | Idris Khan | Alteration Customer Has Been Charged |
|
Approved | |
| 78 | 08 Dec 2025 | Anara sister | Rimini Blinds | Neil Peters Apares | Rep Mis Measure |
|
Approved | |
| 79 | 07 Dec 2025 | Mr Vincenzo Espocito bx173884-ml | Blindtex DMCC | Maria Castro | Repair Within Warranty |
|
Innov8 Charge | |
| 80 | 05 Dec 2025 | Yulia Grosheva DB256463-rc | Dubai Blinds | Richard Cao | Rep Mis Measure |
|
No Commission | |
| 81 | 05 Dec 2025 | AB730810-ka-Oday Hijazin | Abu Dhabi Blinds | Karun Varma | Rep Mis Measure |
|
No Commission | |
| 82 | 04 Dec 2025 | AB730688-kaKirill Mayorov | Abu Dhabi Blinds | Karun Varma | Alteration Customer Has Been Charged |
|
Approved | |
| 83 | 04 Dec 2025 | AB730826-ka/Lauren Pemrose | Abu Dhabi Blinds | Karun Varma | Rep Mis Measure |
|
No Commission | |
| 84 | 04 Dec 2025 | Mercedes DB53679-ik | Dubai Blinds | Idris Khan | Alteration Customer Has Been Charged |
|
Approved | |
| 85 | 04 Dec 2025 | Gert kloeck | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 86 | 03 Dec 2025 | Neel Nagrecha | Rimini Blinds | Bernard | Rep Mis Measure |
|
Approved | |
| 87 | 03 Dec 2025 | Abushaban DB256352-rc | Dubai Blinds | Richard Cao | Repair Within Warranty |
|
Innov8 Charge | |
| 88 | 03 Dec 2025 | Hamie ES230800rc | Emirates Shutters | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 89 | 03 Dec 2025 | Stepen | Blindtex DMCC | Bernard | Repair Within Warranty |
|
Innov8 Charge | |
| 90 | 03 Dec 2025 | DB8032-mo Tzvetana Sonmez | Dubai Blinds | Myreen Ordillano | Repair Within Warranty |
|
Innov8 Charge | |
| 91 | 02 Dec 2025 | Anara sister RB16891na | Rimini Blinds | Neil Peters Apares | Alteration Customer Has Been Charged |
|
Approved | |
| 92 | 29 Nov 2025 | Choucri Razzouk DB54376-ik | Dubai Blinds | Idris Khan | Rep Mis Measure |
|
Approved | |
| 93 | 28 Nov 2025 | AB730806-ka dimrity | Abu Dhabi Blinds | Karun Varma | Alteration Customer Has Been Charged |
|
Approved | |
| 94 | 25 Nov 2025 | AB730826-ka/Lauren Pemrose | Abu Dhabi Blinds | Karun Varma | Alteration Customer Has Been Charged |
|
Approved | |
| 95 | 24 Nov 2025 | Shahabas / RB12771na | Rimini Blinds | Neil Peters Apares | Alteration Customer Has Been Charged |
|
Approved | |
| 96 | 24 Nov 2025 | Palina Kastserava/BX174007-ml | Blindtex DMCC | Maria Castro | Repair Within Warranty |
|
Innov8 Charge | |
| 97 | 24 Nov 2025 | Han DB256427-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved | |
| 98 | 24 Nov 2025 | DB53762-IK Nadia Diab | Dubai Blinds | Myreen Ordillano | Alteration Customer Has Been Charged |
|
Approved | |
| 99 | 22 Nov 2025 | DB256408-rc Annya | Dubai Blinds | Richard Cao | Repair Within Warranty |
|
Innov8 Charge | |
| 100 | 21 Nov 2025 | Moussa DB256422-rc | Dubai Blinds | Richard Cao | Alteration Customer Has Been Charged |
|
Approved |